Welcome to boatdog.com! These Terms of Service ("Terms") govern your use of our website, Boatdog.com and our affiliate web sites, and the purchase of products from our online store. By accessing or using our website, you agree to comply with these Terms. Please read them carefully.
1. General Terms
a. By using our website, you affirm that you are at least 18 years old or have parental/guardian permission.
b. We reserve the right to update or modify these Terms at any time. Your continued use of the website constitutes acceptance of any changes.
c. We reserve the right to refuse service to anyone for any reason at any time.
2. Product Information & Orders
a. We make every effort to accurately display our products, including descriptions and pricing. However, we do not guarantee that all product details will be completely accurate, up-to-date, or error-free.
b. We reserve the right to refuse or cancel any order at our sole discretion, including orders with incorrect pricing or availability errors.
c. All orders are subject to product availability. If a product is out of stock after purchase, we will notify you and offer a refund or alternative product.
3. Pricing & Payment
a. Prices are listed in [Currency] and are subject to change without notice.
b. We accept various payment methods, which will be listed at checkout. By providing payment details, you authorize us to charge the provided payment method for your order.
c. Taxes, shipping fees, and other applicable charges will be calculated and displayed at checkout
4. Shipping & Delivery
a. We aim to process and ship orders promptly, but delivery times may vary. We are not responsible for delays caused by shipping carriers or external factors.
b. Shipping costs and estimated delivery times will be provided at checkout.
c. Risk of loss and ownership of products pass to you upon delivery by the carrier.
5. Returns & Refunds
a. We accept returns within 30 days of delivery for unused, undamaged products in original packaging. Customers are responsible for return shipping costs unless the product is defective or incorrect.
b. Refunds will be issued to the original payment method upon receipt and inspection of the returned product.
c. Certain items may not be eligible for returns, including customized products or clearance items. Please refer to our Return Policy for details.
6. Intellectual Property
a. All content on this website, including text, images, logos, and trademarks, is the property of BoatDog.com and protected by applicable laws. Unauthorized use or reproduction is prohibited.
b. You may not use our products, website, or intellectual property for any unlawful or unauthorized purpose.
7. Limitation of Liability
a. Our products are intended for pet use only. We are not responsible for any injuries, damages, or losses arising from the use or misuse of our products.
b. To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the website and products.
c. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
8. Personal Information & Security
a. We take your privacy seriously and will protect your personal information in accordance with our Privacy Policy.
b. By using our website, you agree to our collection, use, and storage of your personal information as described in our Privacy Policy.
c. We implement security measures to protect your data; however, we do not guarantee absolute security of any information transmitted via the internet.
d. You are responsible for maintaining the confidentiality of your account and password.
9. Credit Card & Payment Information
a. We use secure third-party payment processors to handle payment transactions. We do not store or process your credit card information directly.
b. You acknowledge that any transaction made on our website is subject to the security and policies of the payment processor.
c. We are not responsible for unauthorized access or breaches involving your payment details.
10. Governing Law & Dispute Resolution
a. These Terms shall be governed by the laws of Plymouth County, Massachusetts without regard to conflict of law principles.b. Any disputes shall be resolved through negotiation. If unresolved, disputes shall be submitted to binding arbitration or the appropriate courts of Plymouth County, Massachusetts.
11. Errors and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
12. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
a. For any unlawful purpose;
b. To solicit others to perform or participate in any unlawful acts;
c. To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
d. To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
e. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
f. To submit false or misleading information;
g. To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
h. To collect or track the personal information of others;
i. To spam, phish, pharm, pretext, spider, crawl, or scrape;
j. For any obscene or immoral purpose; or
k. To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall BoatDog, Captain Dog, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify, defend and hold harmless BoatDog and our parent, subsidiaries, affiliates, brands, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
15. Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
16. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
17. Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
18. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
19. Contact Information
Questions about the Terms of Service should be sent to us at [email protected].